Privacy Policy


On this website ("the Website") managed by Kyoto Animation Co., Ltd. ("We" or "Kyoto Animation"), we are committed to maintaining the accuracy, confidentiality, and security of the User ("You" or "Customer" ) personally identifiable information ("Personal Information").
As part of this commitment, this Privacy Policy governs our actions as they relate to the collection, use and disclosure of Personal Information.
When you use the Website, you will be deemed to have agreed with this Privacy Policy.

Use of the Data

We only use your Personal Information for the purposes below;
1.To provide you with the product or service you have requested
2.To offer you additional products and services we believe you might be interested in
3.To operate and maintain the features and functionality of the Website
4.To communicate with you about the Website or our service.

Data Collection

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs.
For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, referring / exit pages and URLs, number of clicks, pages viewed, timestamp and other such information.

When you place your order and/or you create your account on the Website, we ask you to provide certain your Personal Information such as;
-Name, surname ,company name
-Shipping and billing address
-Email address and phone number, Fax number
-Other information that you share with us while using our Services or during checkout

The purposes for that we collect Personal Information are identified above.

We do not share personal information you have provided to us without your consent, unless:
-doing so is appropriate to carry out your own request
-we believe it's needed to enforce our Terms and Conditions, or that is legally required
-we believe it's needed to detect, prevent or address fraud, security or technical issues
-otherwise exercise or protect our property, legal rights, personal safety or that of others.

Sharing of Data

We don't share your personal information with any third party.
However, only aggregated, anonymized data is periodically transmitted to external service - Google Analytics - to help us improve the Website and our service.
We use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

We also use social buttons provided by services like Twitter, Google+, LinkedIn and Facebook.
Your use of these third party services is entirely optional.
We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.

Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information.
We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

Cookies information

When you visit the Website, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the Website.
A cookie may also convey information to us about how you use our service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us to track your usage of the service over time.

A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser's directions.

A session cookie is temporary and disappears after you close your browser.

You can block or delete cookies on your browser and still be able to use the Website, but if you do so, please understand that you will then be asked for your username etc every time you place your order.

Children's Privacy

We does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as our Users without verification of parental or legal guardian's consent. The Website and its content are not directed at children under the age of 13.
In the event that we learn that we have collected personal information from a child under age 13 without verification of parental or legal guardian's consent, we will delete that information as quickly as possible.
If you believe that we might have any information from or about a child under 13, please inform us from our Contact Us form

How You Can Access,Correct or Delete Your Information

You can access your Personal Information that we collect online and maintain by logging into your account and clicking 'My Account' on the Website.
You can correct factual errors in your Personal Information, by accessing the 'Edit account details' page.
If you want to delete all your Personal Information, you can delete your account, by accessing the 'Cancel your account' page. Please note that once you deleted your account, all your order history, shipping address book, and the items preserved in the wish list will be removed.
To protect your privacy and security, when you log into and delete your account, we will ask your password to verify your identity.
You can also send us an email for requesting to delete your account. When we confirmed the email, we will delete your account by ourselves immediately.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.
If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.

Last Edited on 2018-09-19